The player from India has requested a withdrawal under two months prior to submitting this grievance. Once the investigation The actual fact has come to light-weight that the participant had used other particular person's payment technique, so their deposits were refunded. Consequently, the grievance continues to be turned down.
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The participant from Eire is suffering from challenges withdrawing his winnings due to ongoing verification. The player later verified which the verification was processed correctly, therefore we marked this complaint as fixed.
In keeping with our review methodology, we calculated the casino’s Protection Index based upon over 20 components, like its financials, fairness of T&Cs, participant issues, and more. The upper the security Index, the more very likely you might be to acquire your winnings without the need of concerns. 7.five
The player from Brazil is experiencing troubles redeeming 20,800.01 loyalty details for income or bonuses, encountering repeated errors. Regardless of trying to find guidance by way of chat, the casino's protection crew hasn't presented a proof for the issue and simply apologizes without having resolving it.
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The participant struggles to verify his account because of very long waiting time. For the duration of the entire process of investigation the participant informed us the account was correctly confirmed LEON Casino so we shut the grievance as resolved.
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The player from Sweden asked for a withdrawal lower than two weeks just before publishing this complaint. The payment hasn’t been processed nonetheless. The player verified receipt in the payment, so we shut the complaint as solved.
In line with our evaluate methodology, we calculated the casino’s Basic safety Index based on much more than twenty aspects, such as its financials, fairness of T&Cs, participant grievances, and more. The upper the Safety Index, the greater very likely you're to acquire your winnings without having issues. seven.5
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The player from Portugal is not able to withdraw their winnings on account of ongoing verification. Although the verification was productive, the participant performed down their winnings while expecting the verification method to finish. We rejected this complaint as being the money happen to be played and We've no choice to intervene.
The participant from Brazil built a deposit of R$ fifty four.00 that was not credited to their casino account. Despite numerous problems to casino assist, The difficulty continues to be unresolved. Participant’s grievance has become resolved effectively.
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